3CX Web Portal
3CX: My IP Address has been Blacklisted
If your IP address has been blacklisted you should contact your phone system administrator or TelWare Support. Request that your IP address is removed from the blacklist and that your password is reset. Note: Your administrator may ask you for your ...
3CX: Turning On Voicemail to Email for Users
Voicemail to email is a useful, time-saving feature included in 3CX that allows voicemails left to your office extension to be delivered directly to your email address. Note: A user must have an email that is programmed for voicemail to email to work ...
3CX: How to Update Hours of Operations
Note: Only Administrators have access to make changes to the Time Zones, Office Hours & Holidays. Update the Hours of Operation 1. Click Settings. 2. Choose Time zones, Office Hours & Holidays. 3. Locate the hours that you’d like to change and click ...
3CX: Installing the 3CX Live Chat and Talk Plugin for WordPress
Introduction The “3CX Live Chat and Talk” plugin enables your WordPress site visitors to talk and chat directly with you via the latest 3CX PBX. Calls from website visitors are forwarded to your PBX using WebRTC (Web Real-Time Communication) ...
3CX: How to Send a Welcome Email
A Welcome email contains important information for an extension. You can download links for the apps, get a QR code for app provisioning, a voicemail PIN, and some basic getting started tips. Sending a Welcome Email as an Admin The Welcome Email can ...
3CX: Call Queues
This article covers Call Queues, their settings and different options. You will also learn how Queues work and what rights Agents and Queue Managers have in more detail: Call Queue Functionality Polling Strategies Queue Options Extension Login / ...
3CX: How to Enable or Disable Call Recordings
Note: Only Administrators are able to make changes to the Call Recordings functionality. To enable and/or disable call recordings, you must: 1. Sign in to the admin console and click Extensions from the menu panel. 2. Locate the extension that needs ...
3CX: Live Chat & Talk for Non-WordPress Sites
Step 1: Set Required Parameters 1. Go to “Settings” > “WordPress/Website Integration” > “Apps & Plugins” section and specify your WordPress site URL to authorize chats and calls, e.g. “https://my-wordpress.example.com”, without any trailing “/”. Tip: ...