3CX: Checking Voicemails on the Web Client

3CX: Checking Voicemails on the Web Client

We know you don't always have access to check voicemails via your desktop phone. Users can check voicemails from any web browser using the web client.

1. Log into your web client.

2. On the left navigation menu, click Voicemail (or the envelope icon.)



3. View and Interact with the voicemail of your choice.



4. You'll see the time and date of the voicemail, duration of the voicemail, transcription of the voicemail, and voicemail options.

5. Options Include:

-Download
-Play on Phone
-Call
-Delete

Note: New voicemails are bolded and will have a blue bar to the left.

    • Related Articles

    • 3CX: Web Client at a Glance (Video)

      From the Web Client interface, you can easily make calls, view the status of colleagues, send chat messages, and hold a video conference. Here’s a quick look at the great things you can do with the 3CX web client. The 3CX web client is a web-based ...
    • 3CX: Logging on to the Web Client

      To log into the 3CX Web Client, you'll need your ""Welcome Email."" In the Welcome Email, you’ll find your credentials and a link to the web client. Each user has their own set of credentials and will need their own Welcome Email. Note: If you do not ...
    • 3CX: Call History on the Web Client

      To view your call history on the web client: 1. Click on “Call History” or the phone icon in the navigation window. 2. Click on the category you wish to view. Categories are: All Incoming Outgoing Missed Abandoned (Call Queue)
    • 3CX: Switchboard on the Web Client

      As part of the 3CX Web Client, users can view their calls in aggregated screen views via the Switchboard. The switchboard is a feature that allows phone operators, queue agents, and queue managers to view and manage calls in real-time. To access the ...
    • 3CX: How to Transfer a Call with the Web Client

      How To Transfer a Call with the Web Client Transfer a call by clicking “Transfer” or “Att. Transfer”, enter the extension or name. If Att. Transfer announce the call and click “Transfer”. To blind transfer click “Transfer” and hang up.