3CX: Ring Group Management

3CX: Ring Group Management (Video)

This article covers Ring Groups and Paging Groups. What they are, who needs them, how to use them, as well as their capabilities. In more detail:
  • What is a Ring Group?
  • Ringing Strategies
  • Ring Group Options
  • Alert Paging Group
  • Multicast Paging Group



What is a Ring Group?

“Ring Groups” or ""Hunt Groups"" route calls concurrently to multiple phones via virtual extensions, whereas “Paging” is used to make announcements to groups of people, like a PA system.


How to create a Ring Group?

View our 3CX: How to Create a Ring Group for more information.



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